How do I authenticate users for the public-facing chat dialog?#
A basic username and password can be created for a chat trigger that has been set to publicly available, in an activated pathway
Before you begin#
- Learn about the Chat trigger
- Use a password manager to create a suitable user name and complex password
Step 1 - Add the Basic Auth credential#
- Click Credentials > Add credential.
- Search for Basic Auth then select the appropriate item from the drop-down list.
- Click Continue.
Step 2 - add required parameters#
Note
Click the dialog title to change the credential name.
Required parameters are added on the Connection tab.
- Add the username and password
- Click Save
Step 3 - optional settings#
- Click the Sharing tab.
- Choose Ensemble users who can use the credential
- Uncheck any user to revoke that credential
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Click Save when finished
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Click Details to view the saved and modified dates and the credential ID.